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Cookie Usage

Cookie Policy

This Cookie Policy sets out the basis on which we, Neonode Technologies AB, use cookies and similar technologies on or in relation to our website, www.neonode.com,  (our website). This Cookie Policy is effective from October 8th, 2019.


‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.

Contents


About cookies

Session and persistent cookies

First and third party cookies

List of cookies used

Other technologies

Web beacons

Facebook Pixel

How to accept or reject cookies

Copyright, credit and logo 
  
About cookies
 

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Session and persistent cookies


Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.


Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.


Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

 
First and third party cookies

 
Cookies can be classified as ‘first party’ or ‘third party’.


First party cookies: these are cookies placed on your device by our website domain.


Third party cookies: these are cookies placed on your device by third party website domains.


If you require further information about cookies in general, please visit www.allaboutcookies.org


List of cookies used


The following cookies, web beacons and similar tracking technology are used on the Site:
 
 
_gat_UA-71077496-1)
Google Analytics cookie, third party cookie used to differentiate between different tracking objects created in the session. The cookie is updated each time data is sent to Google Analytics. The cookie expires after 10 minutes.


_ga
Google Analytics cookie, third party cookie used to identify users. This cookie is installed the first time that a user visits the Site through a browser. When the user returns to the Site using the same browser, the cookie will identify them as the same user. The user will be considered to be a different user only if the user change browsers. The cookie expires after 24 months.
 
 
lang
Set by LinkedIn when a webpage contains an embedded “Follow us” panel. The cookie expires after each session.

__utm.gif
Google Analytics Tracking Code that logs details about the visitor’s browser and computer. The cookies expires after each session.


__utma
Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. The cookie expires after two years.

 
__utmb
Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. The cookie expires after each session.


__utmc
Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. The cookie expires after each session.


__utmt
Used to throttle the speed of requests to the server. The cookies expires after each session.


_utmv
Saves user-defined tracking parameters for use in Google Analytics. The cookie expires after each session.


__utmz
Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. The cookie expires after six months.


p.gif
Unclassified. The cookie expires after each session.


__atuvc
Updates the counter of a website’s social sharing features. The cookie expires after one year.


__atuvs
Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis. The cookie expires after each session.


_at.cww
Used by the social sharing platform AddThis. The cookie is persistent.


analytics
Used by LinkedIn to understand, improve and research products, features, and services including when the visitor accesses LinkedIn from other websites, applications, or devices such as their work or computer or mobile device. The cookie expires after each session.

LinkedIn Insight Tag

The LinkedIn Insight Tag creates a unique LinkedIn browser cookie on a visitor's browser and enables the collection of the following data for that cookie: metadata such as IP address, timestamp, and page events (like page views). For more information see: https://www.linkedin.com/help/linkedin/answer/65521.


at-lojson-cache-#
Used by the social sharing platform AddThis. The cookie is persistent.


at-rand
Used by the social sharing platform AddThis. The cookie is persistent.


bcookie
Used by the social networking service, LinkedIn, for tracking the use of embedded services. The cookie expires after two years.


bkdc
Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising add display based on the user’s movement on websites that use the same ad network. The cookie expires after 179 days.


bku
Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user’s movement on websites that use the same ad network. The cookie expires after 179 days.


bscookie
Used by the social networking service, LinkedIn, for tracking the use of embedded services. The cookie expires after two years.


bt2
Used by the social sharing platform AddThis to keep record of parts of the site that has been visited in order to recommend other parts of the site. The cookie expires after 255 days.


di2
Unclassified. The cookie expires after one year.


impression.php/#
Used by Facebook to register impressions on pages with the Facebook login button. The cookie expires after each session.


lidc
Used by the social networking service, LinkedIn, for tracking the use of embedded services. The cookie expires after each session.


loc
Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level). The cookie expires after one year.


mus
Unclassified. The cookie expires after one year.


PREF
Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. The cookie expires after eight months.


r/collect
Unclassified. The cookie expires after each session.


RUN_ID
Unclassified. The cookie expires after three months.


SEUNCY
Registers a unique ID that identifies the user’s device for return visits. The cookie expires after 179 days.


TapAd_DID
Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. The cookie expires after two months.


TapAd_TS
Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. The cookie expires after two months.


TapAd_TTD_SYNC
Unclassified. The cookie expires after two months.


TDCPM
Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. The cookie expires after one year.


TDID
Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. The cookie expires after one year.


uid
Creates a unique, machine-generated user ID. AddThis, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers. The cookie expires after one year.


uuid
Collects data on the user’s visits to the website, such as what pages have been loaded. The registered data is used for targeted ads. The cookie expires after one year.


uuidc
Collects data on the user’s visits to the website, such as what pages have been loaded. The registered data is used for targeted ads. The cookie expires after one year.


uvc
Detects how often the social sharing service, AddThis, encounters the same user. The cookie expires after one year.


vc
Used by the social sharing platform AddThis. The cookie expires after one year.


VISITOR_INFO1_LIVE
Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. The cookie expires after 179 days.


xtc
Registers the user’s sharing of content via social media. The cookie expires after one year.


YSC
Registers a unique ID to keep statistics of what videos from YouTube the user has seen. The cookie expires after each session.


__atrfs
Unclassified. The cookie expires after each session.


IN_HASH
Unclassified. The cookie expires after each session.


_help_center_session
Preserves users’ states across page requests. The cookie expires after each session.


_zendesk_session
Preserves users’ states across page requests. The cookie expires after each session.


_zendesk_shared_session
Preserves users’ states across page requests. The cookie expires after each session.


_zendesk_thirdparty_test
Unclassified. The cookie expires after each session.


hc:da39a3ee5e6b4b0d3255bfef95601890afd80709:recently_visited_articles
Unclassified. The cookie is persistent.


JSESSIONID
Preservers users’ states across page requests. The cookie expires after each session.


atlassian-analytics.confluence
Unclassified. This cookie is persistent.


atlassian-analytics.confluence.lock
Unclassified. This cookie is persistent.


browser-metrics-journey
Unclassified. This cookie expires after each session.


Confluence.insert-wiki-markup-dialog.cache
Unclassified. This cookie is persistent.


Confluence.insert-wiki-markup-dialog.cacheStack
Unclassified. This cookie is persistent.


confluence.sidebar.width
Unclassified. This cookie is persistent.


confluence-language
Unclassified. This cookie expires after one year.


jquery.feature.detection.cache
Unclassified. This cookie is persistent.


jquery.feature.detection.cache.useragent
Unclassified. This cookie is persistent.
_mtrid

 
Triggerbee, an identifier cookie, creating a session between pageviews and connecting sessions over time The cookie duration is 10 years.
mtr-consent

 
Triggerbee, cookies related to viewing the "Privacy & Cookie notification" and to given consent. The cookie duration is 10 years.


mtr_conversion
Triggerbee, cookies related to Widgets (popups and forms). The cookie duration is 10 years.


mtr_goal
Triggerbee, cookies related to achieving click-goals such as purchase, logging in or reading a page. The cookie duration is 10 years.


mtr_visitor
Triggerbee, a cookie containing the identity of the current visitor - when available. The cookie duration is 10 years.
 
 
Zendesk related cookies, for further information read here: https://www.zendesk.com/company/customers-partners/cookie-policy/
 
Website Name(s)
Cookie Name
Cookie Purpose
Cookie Duration
Category


www.zendesk.com & www.zopim.com
Optimizely
Tracking for A/B testing
10 years
 
www.zendesk.com
Heap
Event tracking to monitor behavior
2 years
 
www.zendesk.com
Mixpanel
Event tracking to monitor behavior
1 year
 
www.zendesk.com
Gauge
High level behavior tracking
2 years
 
All Websites
Google Analytics
This web analytics cookie collects information about how visitors use the Websites, which website the user came from, the number of each user’s visits and how long a user stays on the Websites
2 years
 
www.zendesk.com
Livefyre
Visitor authentication for commenting and user reviews
2 years
 
www.zendesk.com
Disqus
Visitor authentication for commenting and user reviews
2 years
 
www.zendesk.com
Crazy Egg
Analytics Tool that gives us heat maps and click data
5 years
 
www.zendesk.com & www.zopim.com
Adroll
Advertising focused on retargeting
10 years
 
www.zendesk.com
Bizo
Allow advertising via Display, Retargeting and other channels
5 years
 
www.zendesk.com
Convertro
Multichannel analytics platform
13 years
 
www.zendesk.com
Eloqua
Marketing automation software
1 year
 
www.zendesk.com
Pardot
Marketing automation software
10 years
 
www.zendesk.com
Quantcast
Advertising
6 months
 
www.zendesk.com
Facebook Connect
Interaction between services
8 hours
 
www.zendesk.com & www.zopim.com
Doubleclick
Re-targeting, optimization, reporting and attribution of online adverts
2 years
 
www.zendesk.com
Advertising.com
Advertising Vendor for prospecting
2 years
 
www.zendesk.com
AppNexus
Advertising Vendor for prospecting
1 year
 
www.zendesk.com
Google Adwords Conversion
Advertising pixel for prospecting and retargeting
540 days
 
www.zendesk.com
LiveRamp
Tracking of anonymous user characteristics
180 days
 
www.zendesk.com
Twitter Advertising
Advertising
1.5 years
 
www.zendesk.com
Clearbit
Stores information on user in order to not display so many forms
Session
 
www.zendesk.com and www.bimeanalytics.com
Google Tag Manager
Traffic and visitor behavior measurement
2 years
 
www.zopim.com and www.bimeanalytics.com
Cloudflare
Control over cache of assets
1 year
 
www.zopim.com
Rlcdn.com
Ad targeting
10 years
 
www.zopim.com
Smartadserver.com
Advertising
10 years
 
www.zopim.com
Bidswitch
Publisher/Ad Platform
10 years
 
www.zopim.com
Pubmatic
Publisher/Ad Platform
10 Years
 
www.zopim.com
Delivery.swid.switchads.com
Advertising
10 years
 
www.zopim.com
angsryr.com
Targeting/Advertising
10 years
 
www.zopim.com
Adtechus.com
Advertising
10 years
 
www.zopim.com
.adnxs.com
Advertising
10 years
 
www.zopim.com
iLijit.com
Advertising
10 years
 
www.zopim.com
Hubspot
Advertising
10 years
 
www.zopim.com
Wistia
Video Streaming
10 years
 
www.bimeanalytics.com
Google Analytics
Session Google Analytics
10 minutes
 
www.bimeanalytics.com
Heap Analytics
Event tracking to monitor behavior
2 years
 
www.bimeanalytics.com
Heap Analytics
Session Heap Analytics
30 min
 
www.bimeanalytics.com
Vimeo
Vimeo video player
2 years
 
www.bimeanalytics.com
Google
Google Account – SSO
6 months
 
www.bimeanalytics.com
Capterra
Conversion tracking
30 min
 
www.bimeanalytics.com
Website Language
Language settings
30 min
 
www.bimeanalytics.com
popupHide
Determines if a user has accepted or rejected the demo request popup that appears after a certain time on the website
Session
 
Website Name(s)
Cookie Name
Cookie Purpose
Cookie Duration
 
www.zendesk.com & www.zopim.com
Optimizely
Tracking for A/B testing
10 years
 
www.zendesk.com
Heap
Event tracking to monitor behavior
2 years
 
www.zendesk.com
Mixpanel
Event tracking to monitor behavior
1 year
 
www.zendesk.com
Gauge
High level behavior tracking
2 years
 
All Websites
Google Analytics
This web analytics cookie collects information about how visitors use the Websites, which website the user came from, the number of each user’s visits and how long a user stays on the Websites
2 years
 
www.zendesk.com
Livefyre
Visitor authentication for commenting and user reviews
2 years
 
www.zendesk.com
Disqus
Visitor authentication for commenting and user reviews
2 years
 
www.zendesk.com
Crazy Egg
Analytics Tool that gives us heat maps and click data
5 years
 
www.zendesk.com & www.zopim.com
Adroll
Advertising focused on retargeting
10 years
 
www.zendesk.com
Bizo
Allow advertising via Display, Retargeting and other channels
5 years
 
www.zendesk.com
Convertro
Multichannel analytics platform
13 years
 
www.zendesk.com
Eloqua
Marketing automation software
1 year
 
www.zendesk.com
Pardot
Marketing automation software
10 years
 
www.zendesk.com
Quantcast
Advertising
6 months
 
www.zendesk.com
Facebook Connect
Interaction between services
8 hours
 
www.zendesk.com & www.zopim.com
Doubleclick
Re-targeting, optimization, reporting and attribution of online adverts
2 years
 
www.zendesk.com
Advertising.com
Advertising Vendor for prospecting
2 years
 
www.zendesk.com
AppNexus
Advertising Vendor for prospecting
1 year
 
www.zendesk.com
Google Adwords Conversion
Advertising pixel for prospecting and retargeting
540 days
 
www.zendesk.com
LiveRamp
Tracking of anonymous user characteristics
180 days
 
www.zendesk.com
Twitter Advertising
Advertising
1.5 years
 
www.zendesk.com
Clearbit
Stores information on user in order to not display so many forms
Session
 
www.zendesk.com and www.bimeanalytics.com
Google Tag Manager
Traffic and visitor behavior measurement
2 years
 
www.zopim.com and www.bimeanalytics.com
Cloudflare
Control over cache of assets
1 year
 
www.zopim.com
Rlcdn.com
Ad targeting
10 years
 
www.zopim.com
Smartadserver.com
Advertising
10 years
 
www.zopim.com
Bidswitch
Publisher/Ad Platform
10 years
 
www.zopim.com
Pubmatic
Publisher/Ad Platform
10 Years
 
www.zopim.com
Delivery.swid.switchads.com
Advertising
10 years
 
www.zopim.com
angsryr.com
Targeting/Advertising
10 years
 
www.zopim.com
Adtechus.com
Advertising
10 years
 
www.zopim.com
.adnxs.com
Advertising
10 years
 
www.zopim.com
iLijit.com
Advertising
10 years
 
www.zopim.com
Hubspot
Advertising
10 years
 
www.zopim.com
Wistia
Video Streaming
10 years
 
www.bimeanalytics.com
Google Analytics
Session Google Analytics
10 minutes
 
www.bimeanalytics.com
Heap Analytics
Event tracking to monitor behavior
2 years
Analytics
www.bimeanalytics.com
Heap Analytics
Session Heap Analytics
30 min
Analytics
www.bimeanalytics.com
Vimeo
Vimeo video player
2 years
Functionality/ Preference
www.bimeanalytics.com
Google
Google Account – SSO
6 months
Functionality/ Preference
www.bimeanalytics.com
Capterra
Conversion tracking
30 min
Targeting/ Advertising
www.bimeanalytics.com
Website Language
Language settings
30 min
Functionality/ Preference
www.bimeanalytics.com
popupHide
Determines if a user has accepted or rejected the demo request popup that appears after a certain time on the website
Session
Functionality/ Preference

Other technologies


Web beacons


We and any marketing companies we use also embed web beacons in our marketing emails and on our website. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them. 
Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).
 
How to opt in or out


See the section below entitled How to accept or reject cookies


Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).


Legitimate interest: analysing the effectiveness of our email marketing campaigns and improving our website and offering. For further information on how we use the information gathered from our use of web beacons, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: http://www.neonode.com/wp-content/uploads/2018/05/Privacy-Policy.pdf


Facebook Pixel


We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website
Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook’s advertising services. You can find out more about how Facebook handles information they collect about you and other individuals by accessing their privacy policy, which is available here:https://www.facebook.com/about/privacy
 
How to opt in or out


See the section below entitled How to accept or reject cookies


Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interest: analysing the effectiveness of our advertisements on Facebook. For further information on how we use the information gathered from our use of Facebook Pixel, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: http://www.neonode.com/wp-content/uploads/2018/05/Privacy-Policy.pdf


How to accept or reject cookies 


There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below:
You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.
You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
 
Accepting or rejecting cookies
 
Cookie control tool
You can accept cookies by clicking the “accept” button on our website when visiting the first time with a new device. You can block non-essential cookies by not accepting the cookie consent pop-up.


Browser settings
You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:


-        Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
-        Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History
-        Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
-        Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.
 
Existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
 
Google Adsettings
You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page herehttps://adssettings.google.com/ and by: 
-        unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and
-        switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue). 
Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996
 
Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout
 
Facebook Pixel
Disconnect for Facebook
You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the too here:
·       For Chrome: https://chrome.google.com/webstore/detail/disconnect-facebook-pixel/nnkndeagapifodhlebifbgbonbfmlnfm?hl=en
·       For Firefox: https://addons.mozilla.org/en-GB/firefox/addon/facebook-disconnect/
 
European Interactive Digital Advertising Alliance Tool
You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option.
 

Copyright, credit and logo


This Cookie Policy is based on a template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org


The copyright in this Cookie Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy.